The May edition of First Friday highlights how compassionate staff from various specialties create a positive patient experience. Paying attention to small details and giving a little extra effort can make a great impact on our patients and their families. This issue features the people and processes that help UPMC patients feel supported while healing.
Little Things That Help Us Feel Human Again
Over a three-decade career, UPMC Passavant occupational therapist Ted Kopczyk has learned the little things often mean the most. Learn how Ted shows compassion as he works to meet his patients where they are.
‘Being a Nurse Is Not a Job; It’s Who You Become’
In celebration of Nurses Week, chief nurse executive Maribeth Mclaughlin, MPM, BSN, RN, FAAN, looks back over her 40-year career, reflects on her call to purpose, and highlights how UPMC is preparing the next generation of nurses.
This month’s First Friday is all about small, often creative steps adding up to shape positive outcomes. You are invited to see what motivates some of our most caring staff members and leaders and learn some of the unique approaches they take in their work every day.
Read the May issue now. Please note that not all links in the publication may work for external readers.
