People may not be able to see their capes, but there are service superheroes at UPMC.
They are the winners of UPMC’s Award for Commitment and Excellence in Service for 2016 — a group of employees recognized for delivering life changing medicine each and every day.
This year, UPMC celebrated and honored 251 individuals and one team from across the health system whose outstanding achievements support UPMC’s values and commitment to putting patients, employees, health plan members and the community at the center of what they do.
Those honored included:
A patient business services representative who doesn’t rest until her customers gets the financial assistance they need.
An environmental services team member who accompanied a senior resident to surgery because she had no family to wait for her.
A nurse who performed CPR and saved a life – on her wedding day.
A health plan representative who advocated for a member and her family when they were almost out of options, getting her the treatment she desperately needed.
A nutrition manager who investigated every menu item to help protect a patient with an unusual food allergy.
“These exceptional people embody the values that drive all that we do at UPMC,” said Greg Peaslee, executive vice president and chief administrative officer for UPMC. “Life changing ideas, innovative solutions, and, most of all, compassionate care start with them. Simply put, each of them, through their actions, make UPMC a better place to work.”
