Human Rights Campaign Foundation Recognizes UPMC Hospitals for LGBTQIA+ Patient Care

By: Ed DeWitt

UPMC hospitals have been recognized for their LGBTQ+ patient care policies and practices by the Human Rights Campaign (HRC) Foundation— the country’s largest LGBTQ+ civil rights organization. Of these, eight hospitals have been designated as “Leaders in LGBTQ+ Healthcare Equality,” and 25 have been recognized as “Top Performers.” This is over a 37% increase in UPMC hospitals recognized since the report was last issued in 2022.

The designation was reported in the 2024 Healthcare Equality Index (HEI), a survey that scores health care facilities on policies and practices dedicated to the equitable treatment and inclusion of their LGBTQ+ patients, visitors and employees.

The survey evaluates facilities based on criteria in five key areas including non-discrimination and staff training, patient services and support, employee benefits and policies, patient and community engagement, and responsible citizenship.

“UPMC is delighted to have 33 of our hospitals designated on the 2024-2025 Healthcare Equality Index,” said Joy Gero, Psy.D., director of population health & improvement and program manager of LGBTQIA+ health quality at the UPMC Wolff Center. “UPMC started this journey with UPMC Western Psychiatric Hospital in 2014, UPMC Children’s Hospital of Pittsburgh in 2015 and a systemwide commitment in 2018 to improve participation and designations on the Healthcare Equality Index. The LGBTQIA+ community in Pennsylvania, New York and Maryland deserve healthcare that allows them to be honest about who they are and who they love, and UPMC is proud of the work we have done to improve healthcare for the LGBTQIA+ community.”

Leaders include:

  • UPMC Carlisle
  • UPMC Children’s Hospital of Pittsburgh
  • UPMC Community Osteopathic
  • UPMC Hanover
  • UPMC Harrisburg
  • UPMC Lititz
  • UPMC Memorial
  • UPMC West Shore

Top Performers include:

  • UPMC Altoona
  • UPMC Bedford
  • UPMC Chautauqua
  • UPMC Cole
  • UPMC East
  • UPMC Hamot
  • UPMC Horizon–Greenville
  • UPMC Horizon–Shenango Valley
  • UPMC Jameson
  • UPMC Lock Haven
  • UPMC Magee-Womens Hospital
  • UPMC McKeesport
  • UPMC Mercy
  • UPMC Muncy
  • UPMC Northwest
  • UPMC Passavant–Cranberry
  • UPMC Passavant–McCandless
  • UPMC Presbyterian
  • UPMC Shadyside
  • UPMC Somerset
  • UPMC St. Margaret
  • UPMC Western Maryland

To learn more about LGBTQ+ resources available through UPMC, visit UPMC Health Beat and UPMC.com/LGBTQ, or email LGBTQHealth@upmc.edu.