First Friday, UPMC’s digital internal magazine, publishes monthly and aims to capture the spirit of innovation, dedication to caring, and attention to quality that permeates the work done across UPMC every day.
The July Issue of First Friday shares three powerful stories that illuminate the many ways UPMC staff go above and beyond to support patients and families — through spiritual guidance, emotional connection, and lifesaving action. Each story is a testament to the heart, dedication, and humanity behind the care that is provided every day.
UPMC’s spiritual care program supports the emotional and spiritual well-being of patients, families, and staff by honoring diverse beliefs and offering compassionate, nonjudgmental guidance alongside medical care. Through chaplains like Fr. Mark Swindle, patients find strength, meaning, and comfort during some of life’s most challenging moments.
UPMC’s therapy pets bring comfort, connection, and healing to patients, visitors, and staff across its campuses through their gentle presence and joyful interactions. From hospitals to hospice, these beloved animals, each with their own personality and story, help ease stress and brighten even the hardest days.
When an expectant mother in active labor arrived unexpectedly at UPMC Somerset, the Emergency Department team sprang into action with calm, compassionate care, safely delivering a healthy baby girl despite high-risk challenges and a language barrier. Their preparedness, collaboration, and empathy created a meaningful and memorable birth experience, highlighting the team’s commitment to patient-centered care.
Note: some links within the digital magazine are only accessible for UPMC employees and will not open for external readers.
